After Sale

After Sales

After Sales & Spare Parts

MCV After Sales Services

 

To Target Customer Convenience with an easy , simple & innovative solutions by submitting...

Service

  • Service network, Fully equipped workshops
  • Advanced guided diagnostics
  • Optimal repair time and cost 
  • Equipped mobile service, reduce downtime
  • Customer support  24/7

 

Spare parts

  • Parts availability all over Egypt
  • Parts availability in export market
  • Genuine parts , competitive prices
  •  

Technical Support , Training , Warranty

  • Well trained technical support team
  • CDT Market certifications for training center
  • Key account management (KAM)
  • Online parts catalogue for export market (OPC)
  • Warranty quick decision
  • Online warranty application for vehicle export(WAVE)

 

Eng. Mostafa Sabry 

Central Service Department General Manager

Tel: +201223994800

Email: mostafa.sabry@mcv-eg.com

Eng. Osama Mahmoud Aly

 Middle East & Kazakhstan Service Export manager 

Tel: +201286335777

Email: osama.aly@mcv-eg.com

Eng. Sameh Guirguis

Africa & eastern Europe Service Export manager

Tel: +201289734012

Email: sameh.guirguis@mcv-eg.com

 

 

MCV SALES & AFTER SALES CONTACTS

United Kingdom

Address: Sterling Place Elean Business Park Sutton Ely Cambs CB6 2QE

Telephone : +44 - 1353 773000 Fax : +44 - 1353 773001

SALES : sales@mcv-uk.com

SERVICE : aftersales@mcv-uk.com

PARTS : parts@mcv-uk.com

Algeria

Address: Haouch Mahieddine Route de la Gare, Zone Industrielle, Reghaia, Alger, Algerie

Contacts:  +213 560 98 48 47

Email:  medhat.mahdy@mcv-eg.com

Fax: +213 023851079

Nigeria

Address: Penthouse B -Motorways Center, 2 Motorways Avenue Alausa, Lagos, Nigeria

Sales & After Sales Contacts

Mohamed Hanafy: +234 8168473174

Ahmed Abdelmonem:  , +234 814 971 8268  

Email: Mohamed.hanafy@mcv-eg.com ;

ahmed.zaki@mcv-eg.com

Fax: +234 (0) 8098018899

UAE

MIS _UAE

Address: Factory: Round 13-Jeblel Ali Free Zone , Dubai

Sales contacts:+971 566744546 / +2012 23555614

Emailayman.attia@mcv-eg.com

After sales contacts: +201223994800

Email: mostafa.sabry@mcv-eg.com

Fax: +971 4 8839500 / +971 4 8880350

 

VTC For Vehicles Trading L.L.C.

Subsidiary Of MCV Group

VTC For Vehicles Trading L.L.C.

Tel.:    +971 48839444

Mob: +971566744546          

Fax :   +971 48836654

Email: ayman.attia@mcv-eg.com

South Africa

Johannesburg Branch

Address:

After sales contact: +27 11 823 5358

Email: chris.thirion@mcv-za.com / naidene.maitland@mcv-za.com

Fax: + 27 11 823 4115

Caps Town Branch

Address: Tygerberg Business Park C/O Garrett & Junction Street Parow Industria, 7500, Cape Town

After sales contact: +27 73 892 3350 / +27 21 951 7599

Email: patrick.mudengezi@mcv-za.com / reception@mcv-za.com

Fax:+27 21 951 7533

Singapore

Address: 70,Senoko Road,Singapora 758130

Sales contact: +201062258318

Email : omar.hasanein@mcv-eg.com

After sales contact: +6592290900

Email: chuasc@mcv-ge.com

Fax: +65 6752 0571

Cuba

Address: MCV Comercial S.A Interseccion de via Blanca y Monumental, Berroa, Habana del este, Ciudad de la Habana, Cuba

Sales contacts: +537 792 9751

After sales contacts: +537 792 9746

Email: mcv@mcvcomercial.com

Fax: + 537 795 9151